Frequently Asked Question

Downloading Video
Last Updated 6 months ago

Depending on the browser you are using, and the settings within that browser, can affect how the video is downloaded. Usually you can simply click on the video format/quality you desire and a window pops up asking you where you would like to save this file to. Some browsers like FireFox starts the download automatically and places the video in either the browser default folder or the one you chose as the default folder. Other browsers you may have to right click on the selected video format/quality and “Save As”. A good way of knowing if the video is downloading is with most browsers you will see a progress tab at the bottom of the browser letting you know the percentage and time of how long it will take to download the video.

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